Abbey Hulton Primary School

Integrity. Tenacity. Pride.

Domestic Abuse Support

Confidential helpline for victims: 0300 303 3778 (24/7)

Confidential helpline for perpetrators: 01785 60169 (normal office hours)



New Era is the new holistic Domestic Abuse (DA) service operating across Staffordshire and Stoke-on-Trent since 1 October 2018.


Offering help to all those affected by domestic abuse in Staffordshire or Stoke-on-Trent, New Era provides free and confidential support for victims, perpetrators and their families. 


What is Domestic Abuse?

It takes many forms, is never acceptable and includes psychological, emotional, physical, financial, sexual and verbal abuse. If you’re suffering domestic abuse, you’re likely to feel isolated, hurt, upset and scared.


Domestic abuse includes any incident or pattern of incidents of controlling, coercive or threatening behaviour, violence or abuse between those aged 16 or over who are, or have been, intimate partners or family members regardless of gender or sexuality.


This can encompass but is not limited to the following types of abuse:

  • Coercive control
  • Psychological and/or emotional abuse
  • Physical abuse
  • Sexual abuse
  • Financial abuse
  • Harassment
  • Stalking
  • Online or digital abuse


If you’re experiencing domestic abuse and want advice or support, or to make a self-referral, please call New Era on 0300 303 3778 (24 hours). For general enquiries about New Era victim services please email:


If you want support to change your abusive behaviour, please call New Era perpetrator services on 01785 904770 or email:

In an emergency, dial 999.


Agency referrals:

For general enquiries about New Era’s Children and Young People services,
please email: